Terms & Conditions

Version: 1.0  |  Last Updated: 30 October 2026

1. Introduction & Acceptance

Welcome to Holiganbet (the "Platform"), accessible at holiganbet.co.uk. These Terms & Conditions (the "Terms") constitute a legally binding agreement between you (the "Player", "you", "your") and the operator of the Platform (referred to throughout this document as "we", "us", "our", or "Holiganbet"). Please read these Terms carefully before registering an account or placing any wager.

By completing the registration process, accessing the Platform, or making use of any product or service offered by Holiganbet, you confirm that you have read, understood, and unconditionally accepted these Terms in their entirety, together with our Privacy Policy and our Responsible Gaming Policy, all of which are incorporated herein by reference and form an integral part of this agreement.

If you do not agree with any provision contained in these Terms, you must not register an account or use the Platform in any capacity. Your continued use of the Platform following any amendment to these Terms constitutes your acceptance of those changes. We reserve the right to modify these Terms at any time; material changes will be communicated to you by email or by a prominent notice on the Platform at least seven (7) days before they take effect, where reasonably practicable.

These Terms apply to all games, promotions, payment transactions, and support interactions conducted through holiganbet.co.uk. In the event of any conflict between these Terms and the specific rules of an individual game or promotion, the individual game or promotion rules shall prevail unless otherwise stated.

2. Definitions

The following defined terms are used throughout these Terms:

• "Account" means the personal account created by a Player upon successful registration on the Platform.
• "Balance" means the aggregate of real-money funds held in a Player's Account at any given time, excluding any bonus funds.
• "Bonus Funds" means any promotional credit, free spins value, or incentive granted by Holiganbet that is subject to wagering requirements before conversion to withdrawable cash.
• "Content" means all software, games, graphics, trademarks, text, audio, video, and other materials made available on the Platform.
• "Deposit" means a transfer of real money from a Player's verified payment method into their Account Balance.
• "KYC" (Know Your Customer) means the identity and age verification process required by applicable law and our internal compliance policies.
• "Platform" means the website holiganbet.co.uk, including all associated sub-domains, mobile-optimised versions, and any native or web applications.
• "Player" means any individual who has successfully registered an Account on the Platform.
• "Prohibited Activity" means any action listed in Section 7.3 or any other activity expressly forbidden by these Terms.
• "RNG" (Random Number Generator) means the certified software mechanism used to determine the outcome of games of chance.
• "Wagering Requirement" means the number of times a Player must wager a specified amount before Bonus Funds become eligible for withdrawal.
• "Withdrawal" means a transfer of available, verified funds from a Player's Account Balance to their nominated payment method.
• "Working Days" means Monday to Friday, excluding UK public holidays.

Words in the singular include the plural and vice versa. Headings are for convenience only and do not affect interpretation.

3. Eligibility & Registration

3.1 Age Requirement

Access to the Platform and participation in any real-money game or betting activity is strictly restricted to individuals who are 18 years of age or older. We operate a zero-tolerance policy with regard to underage gambling. By registering, you warrant and represent that you are at least 18 years old. We display the "18+" symbol prominently across the Platform as a reminder of this requirement.

We reserve the right to carry out age-verification checks at any stage, including during registration, before processing the first withdrawal, or at any other time we consider appropriate. Until age is verified to our satisfaction, we may restrict access to games, suspend account features, or withhold withdrawals. Any winnings generated by a Player who is subsequently confirmed to be under 18 years of age will be forfeited, and the deposited funds will be returned to the payment source in line with applicable regulations.

3.2 Eligibility Criteria

In addition to the age requirement, you must satisfy all of the following conditions in order to register and maintain an Account:

• You must be a resident of, or accessing the Platform from, a territory where online gambling is lawfully permitted.
• You must not be a resident of or accessing from any jurisdiction where online gambling is prohibited under local law.
• You must not be accessing the Platform in a professional capacity on behalf of another person, organisation, or legal entity.
• You must not be a self-excluded individual under any self-exclusion scheme, including GAMSTOP, that covers services offered on this Platform.
• You must not be on any list of prohibited persons maintained by us or required by applicable regulation.
• You must be acting as principal (for yourself), not as agent, representative, or trustee for any third party.

3.3 Registration Process

To open an Account, you must complete our online registration form accurately and in full. You are required to provide truthful information including, but not limited to, your full legal name, date of birth, residential address, email address, and a valid contact telephone number. Provision of false or misleading information constitutes a material breach of these Terms and may result in immediate account closure and forfeiture of funds.

3.4 Know Your Customer (KYC) Verification

We are obligated to verify the identity of all Players as part of our anti-money laundering, fraud prevention, and responsible gambling obligations. As part of our KYC process, you may be required to submit one or more of the following documents:

• Proof of Identity: Valid passport, national identity card, or photocard driving licence.
• Proof of Address: A utility bill, bank statement, or official government correspondence dated within the last three (3) months, confirming your residential address.
• Proof of Payment Method: A copy of the debit card used (with certain digits obscured), a screenshot of an e-wallet account, or a recent bank statement.
• Source of Funds: Evidence of the origin of funds used for gambling, which may include payslips, bank statements, or tax documents, particularly for high-value transactions.

KYC documents must be submitted in clear, legible, unedited form. Failure to provide satisfactory documentation within a reasonable timeframe will result in suspension of withdrawals and may lead to account closure.

3.5 One Account Per Player

Each Player is entitled to hold only one (1) Account on the Platform at any given time. Operating multiple accounts — whether under the same or different personal details — is strictly prohibited and constitutes a Prohibited Activity. If duplicate accounts are identified, we reserve the right to close all related accounts, void any associated bonuses and winnings derived from bonus play, and return only the original deposited amounts, subject to verification.

4. Account Management

4.1 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. We strongly recommend choosing a unique, complex password that is not used on any other platform. You must not share your Account access with any third party under any circumstances. Any activity conducted through your Account will be treated as having been authorised by you unless you have previously notified us of unauthorised access.

If you suspect that your Account has been accessed without your authorisation, you must contact our support team immediately at [email protected]. We will take prompt steps to secure your Account and investigate the matter, but we accept no liability for losses arising from unauthorised access where you have failed to take reasonable precautions to protect your login details.

4.2 Account Information Updates

You must ensure that all information held on your Account remains accurate and up to date at all times. If any of your personal details change — including your name following a legal change, address, or contact information — you must notify us promptly so that we can update our records. Changes to key personal details may trigger an additional KYC verification request.

4.3 Account Closure

You may request the closure of your Account at any time by contacting our support team at [email protected]. Any available Balance will be returned to your verified payment method following completion of any outstanding KYC requirements and provided no restrictions are in place. We reserve the right to close your Account at our discretion, including — without limitation — in circumstances where we detect fraudulent activity, breach of these Terms, or a violation of applicable law.

4.4 Inactive Accounts

An Account is considered inactive if no login, deposit, withdrawal, or gameplay activity has been recorded for a period of twelve (12) consecutive months. We may apply a monthly inactivity fee in accordance with our current fee schedule, which is displayed in your Account settings. Prior to applying any fee, we will send notification to your registered email address. If your Account Balance reaches zero as a result of inactivity fees, the Account may be closed. You may reactivate your Account at any time by contacting support, subject to any applicable KYC checks.

5. Deposits & Withdrawals

5.1 Accepted Payment Methods

Holiganbet accepts deposits and processes withdrawals via a range of secure payment methods suited to UK players. The currently supported methods are set out in the table below. Available methods may change from time to time; the most current list is always shown in your Account's cashier section.

Please note: Credit cards are not accepted for gambling transactions on this Platform, in accordance with applicable UK regulations. All deposits must be made from payment methods registered in your own name.

5.2 Currency

All transactions on the Platform are denominated in British Pounds Sterling (GBP / £). If your payment provider operates in a different currency, conversion charges may be applied by your bank or payment provider; Holiganbet is not responsible for such charges.

5.3 Deposits

Deposits are processed immediately upon confirmation from your payment provider. The minimum deposit amount is £10. Maximum deposit limits are determined by individual payment method constraints and any responsible gambling deposit limits you have set on your Account. We do not charge fees for deposits; however, your payment provider may apply their own charges. We reserve the right to decline a deposit at our discretion, in particular where we have concerns about the source of funds or potential money laundering risk.

You must only deposit funds that you own and are lawfully entitled to use for gambling purposes. You must not deposit funds on behalf of any third party, nor must you use funds derived from unlawful activity.

5.4 Withdrawals

To request a withdrawal, your Account must be fully KYC-verified and your Balance must contain sufficient cleared, non-bonus funds. The minimum withdrawal amount is £20. Withdrawals will be processed to the same payment method used for your deposit wherever technically possible, as required by our anti-money laundering obligations.

We aim to review and approve withdrawal requests within 24 hours of receipt, subject to any outstanding KYC or compliance checks. Once approved, processing times are governed by the payment method selected (see table in 5.1). Holiganbet reserves the right to carry out additional verification checks before approving any withdrawal, and may request further documentation if required. Withdrawals may be declined, or delayed, where fraudulent activity, bonus abuse, or money laundering is suspected.

5.5 Transaction Limits

Players may set their own deposit, loss, and wagering limits via the Responsible Gaming section of their Account at any time. Requests to increase existing limits are subject to a mandatory cooling-off period of seven (7) days before the increase takes effect. Decreases to limits take effect immediately. We encourage all Players to consider setting limits that reflect their personal financial circumstances.

5.6 Unclaimed Funds

Any positive Balance remaining in an Account that has been closed — whether by the Player or by Holiganbet — will be returned to the Player's verified payment method. In the event that a repayment cannot be completed by this route, we will contact the Player via their registered email address to arrange an alternative. Unclaimed funds are retained in accordance with applicable statutory requirements.

6. Bonuses & Promotions

6.1 General Bonus Terms

From time to time, Holiganbet offers bonuses, free spins, cashback promotions, reload offers, and other promotional incentives (collectively, "Promotions"). Each Promotion is subject to specific terms, which will be communicated clearly at the point of offer and on the relevant promotion page. By accepting any Promotion, you agree to be bound by both these General Bonus Terms and the specific terms of that individual Promotion. Where a conflict exists, the specific Promotion terms prevail.

Bonuses are available to eligible Players who meet the criteria stated in the individual Promotion. We reserve the right to withdraw or modify a Promotion at any time, provided that any Bonus Funds already credited and legitimately wagered will be honoured in accordance with the terms applicable at the time of crediting.

6.2 Wagering Requirements

The majority of Holiganbet Promotions are subject to a Wagering Requirement, which is expressed as a multiplier (e.g., 30x). This means that you must wager the combined value of the bonus amount (and, where specified, the qualifying deposit) the stated number of times before any derived winnings may be withdrawn. Unless the specific promotion terms state otherwise:

• Wagering Requirements must be completed within 30 days of the bonus being credited to your Account.
• Only wagers placed using Bonus Funds contribute to the Wagering Requirement; real-money wagers placed alongside Bonus Funds will be deducted from your real-money Balance first.
• Any Bonus Funds and associated winnings remaining in your Account at the expiry of the Wagering Requirement period will be removed automatically.

6.3 Game Contribution Rates

Not all games contribute equally to Wagering Requirements. The standard contribution rates are as follows, unless the specific Promotion terms specify otherwise:

6.4 Maximum Bet During Wagering

While Bonus Funds are active in your Account, a maximum single-round bet of £5.00 applies, unless a specific game's maximum stake is lower, in which case the game limit applies. Placing bets above this threshold during an active bonus may result in the Bonus Funds and any derived winnings being voided. This rule is designed to prevent bonus misuse and ensure fair play for all participants.

6.5 Bonus Abuse & Fraud Prevention

Holiganbet operates sophisticated monitoring systems to detect bonus abuse and promotional fraud. Actions that may constitute bonus abuse include, but are not limited to: wagering patterns designed to exploit the mathematical structure of a promotion without genuine gaming intent; coordinated play across multiple accounts; using funds deposited with the intention of withdrawal after satisfying only the minimum wagering needed; and making use of low-volatility gameplay strategies designed to hedge bonus risk. Where bonus abuse is identified, we reserve the right to void all Bonus Funds and associated winnings, remove the bonus, and, in serious cases, close the Account.

6.6 Maximum Bonus Withdrawal Cap

Unless the terms of a specific Promotion state otherwise, the maximum amount that may be withdrawn from any single bonus offer is capped at £500 or five (5) times the value of the bonus, whichever is lower. Any winnings in excess of this cap that derive solely from Bonus Funds will be removed when a withdrawal is processed.

7. Games & Fair Play

7.1 Random Number Generator (RNG)

All outcomes in Holiganbet's games of chance are determined by a certified Random Number Generator (RNG). The RNG produces statistically independent, unpredictable outcomes for each game round, ensuring that neither the Platform nor the Player can predict or manipulate results. Our RNG and game software are supplied by reputable third-party game providers whose products are tested and certified by independent technical testing laboratories. Return-to-Player (RTP) percentages for individual games are either displayed on the game's information page or available on request.

7.2 Game Rules

Each game available on the Platform is governed by its own specific rules, which are accessible within the game interface. You are responsible for reading and understanding the rules of each game before placing a wager. Holiganbet accepts no responsibility for losses arising from a Player's misunderstanding of game rules or mechanics. Live casino games are subject to additional house rules and the decisions of the live dealer, which are final in all cases not involving a verified technical error.

7.3 Prohibited Activities

The following activities are strictly prohibited on the Platform and will result in immediate Account suspension, forfeiture of funds, and reporting to relevant authorities where required:

• Use of automated software, bots, scripts, artificial intelligence tools, or any third-party application that interacts with the Platform on your behalf without prior written consent.
• Collusion with other Players or third parties to gain an unfair advantage.
• Exploiting software bugs, glitches, or errors in game code; any winnings derived from such exploitation will be voided.
• Employing any form of cheating device, card-counting software, or pattern-recognition algorithm in a way not permitted by the specific game rules.
• Attempting to reverse-engineer, decompile, or otherwise tamper with Platform software.
• Using the Platform for any purpose that is unlawful, fraudulent, or harmful to Holiganbet, other Players, or third parties.
• Placing synchronised or correlated bets across multiple accounts to guarantee a profit or exploit promotional offers.

7.4 System Errors & Malfunctions

In the event of a game malfunction, software error, or communication failure, Holiganbet reserves the right to void the affected game round and refund the relevant stake to the Player's Account. Winnings generated as a direct result of a system malfunction are void and will not be paid. We will endeavour to resolve any error in the shortest possible time and will notify affected Players via email where reasonably practicable. Holiganbet's determination of what constitutes a malfunction is final, subject to the dispute resolution process outlined in Section 11.

8. Tournaments & Lotteries

8.1 Tournaments

Holiganbet may from time to time host competitive gaming tournaments, leaderboard challenges, and prize pool events (each a "Tournament"). Each Tournament will have its own dedicated rules page specifying the qualifying games, scoring methodology, prize structure, duration, and eligibility requirements. Players must be fully KYC-verified and have an Account in good standing to participate. Tournament prizes are credited to the winning Player's Account within 72 hours of the Tournament conclusion. Monetary prizes may be subject to Wagering Requirements as specified in the Tournament rules; non-monetary prizes are non-transferable and non-exchangeable for cash unless explicitly stated.

8.2 Leaderboard Integrity

Leaderboard positions are calculated on the basis of real-money wagers placed using eligible games during the Tournament period. Wagering carried out in demo mode does not count. Any evidence of collusive play, artificial wagering patterns, or other attempts to manipulate leaderboard positions will result in disqualification and potential Account suspension. Holiganbet's scoring decisions are final, subject to a formal dispute submitted in accordance with Section 11.

8.3 Prize Draws & Lotteries

Where Holiganbet offers prize draws or lottery-style promotions, specific rules — including entry methods, draw dates, prize descriptions, and winner notification procedures — will be published on the relevant promotion page. All prize draws are conducted fairly and at random. Winners will be contacted via their registered email address. Unclaimed prizes lapse after 90 days from the date of notification unless an extension is agreed in writing.

9. Intellectual Property

All Content on the Platform — including but not limited to software code, game assets, logos, trademarks, service marks, trade names, graphics, text, photographs, audio clips, and video footage — is the exclusive property of Holiganbet or its licensors and is protected by applicable intellectual property laws, including copyright, trademark, and database rights.

We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your own private entertainment purposes in accordance with these Terms. This licence does not permit you to: copy, reproduce, publish, distribute, adapt, or create derivative works from any Content without our prior written consent; use any Content for commercial purposes; remove or alter any copyright, trademark, or proprietary rights notice; or systematically extract, scrape, or store substantial portions of the Platform's Content. Any unauthorised use of Platform Content terminates your licence automatically and may expose you to legal liability.

10. Limitation of Liability

10.1 Platform Availability

Holiganbet strives to maintain continuous, uninterrupted access to the Platform; however, we do not guarantee availability at all times. The Platform may be subject to downtime for maintenance, technical upgrades, or circumstances beyond our reasonable control, including — but not limited to — internet outages, cyberattacks, or force majeure events such as natural disasters, acts of government, or public health emergencies. We will use reasonable endeavours to provide advance notice of planned maintenance where possible.

10.2 Exclusion of Liability

To the fullest extent permitted by applicable law, Holiganbet shall not be liable for:

• Any loss of profits, revenue, business opportunity, data, or goodwill, whether direct or indirect;
• Any indirect, consequential, incidental, punitive, or special damages arising from your use of, or inability to use, the Platform;
• Losses arising from actions, omissions, or data breaches attributable to third-party payment providers, game software suppliers, or other external service providers;
• Any failure of your device, internet connection, or browser to render the Platform correctly;
• Losses attributable to delays in payment processing caused by banks or payment intermediaries.

10.3 Cap on Liability

Where liability cannot be excluded by law, our total aggregate liability to you in connection with any single claim or series of related claims shall not exceed the greater of: (a) the total net deposits made to your Account in the twelve (12) months immediately preceding the event giving rise to the claim; or (b) £500. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited under the law of England and Wales.

10.4 No Warranty

The Platform and all Content are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied. We do not warrant that the Platform is free from errors, viruses, or other harmful components, and you are responsible for implementing appropriate security measures on your own device.

11. Dispute Resolution

11.1 Raising a Complaint

We are committed to handling all Player complaints promptly, fairly, and transparently. If you have a grievance about any aspect of our service — including game outcomes, bonus handling, payment processing, or Account decisions — you should first contact our Customer Support team using the details below. We encourage you to provide as much relevant detail as possible, including your Account username, the date and time of the incident, the specific game or transaction reference number, and a clear description of your concern.

• Email: [email protected]
• Response target: Acknowledgement within 24 hours; substantive response within 5 Working Days.

11.2 Escalation Procedure

If you are dissatisfied with the initial response provided by our Customer Support team, you may escalate your complaint to our dedicated Complaints Manager by submitting a written request to [email protected] with the subject line "Formal Complaint – Escalation". Our Complaints Manager will conduct an independent review of your case and provide a full, reasoned response within 10 Working Days of receiving your escalation request.

11.3 Alternative Dispute Resolution (ADR)

If you remain unsatisfied following the outcome of our internal escalation process, you have the right to refer your complaint to an independent Alternative Dispute Resolution (ADR) provider. Details of the appropriate ADR body and the procedure for making such a referral will be provided in the final resolution letter issued at the conclusion of our internal escalation process. ADR is free of charge to Players. We will participate fully and in good faith in any ADR procedure initiated in accordance with this clause.

11.4 Governing Law & Jurisdiction

These Terms and any dispute or claim arising from them — whether contractual or otherwise — shall be governed by and construed in accordance with the laws of England and Wales. Subject to the ADR provisions above, you and Holiganbet both submit to the exclusive jurisdiction of the courts of England and Wales. Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief in any competent court.

11.5 Time Limits

Any dispute regarding a game outcome, transaction, or bonus decision must be raised with us within 60 days of the event in question. Disputes submitted beyond this period may not be investigated, as the relevant data may no longer be available in our active systems. This limitation does not affect any statutory rights you may have under consumer protection law.

12. Health & Safety

Holiganbet acknowledges that online gaming, if not approached in a balanced and controlled manner, can have negative consequences for mental health and personal finances. We are committed to promoting a safe gaming environment for all our Players. You are encouraged to take regular breaks, avoid gambling when stressed, fatigued, or under the influence of alcohol or medication, and to consider the activity strictly as a form of entertainment rather than a source of income.

If you or someone you know is struggling with gambling-related harm, please seek help from one of the following organisations operating in the United Kingdom:

• GamCare — National Gambling Helpline: 0808 8020 133 (24/7) | gamcare.org.uk
• BeGambleAware — Free support and treatment network | begambleaware.org
• Gamblers Anonymous UK — Peer-led fellowship with in-person and online meetings | gamblersanonymous.org.uk
• Gambling Therapy — Free international online support for problem gamblers and their families | gamblingtherapy.org
• Gam-Anon UK — Support for family members and close friends of problem gamblers | gamanon.org.uk
• NHS Gambling Harms Clinics — Specialist NHS treatment services accessible via GP referral | nhs.uk

13. Responsible Gaming

Holiganbet is firmly committed to promoting responsible gambling and takes its duty of care to Players seriously. We provide a comprehensive suite of player-protection tools that you can access at any time through your Account settings or by contacting our support team. A full description of all available tools, their functions, and guidance on how to use them is set out on our dedicated Responsible Gaming page.

A summary of the key tools available to you includes:

• Deposit Limits: Set daily, weekly, or monthly caps on the amount you can deposit.
• Loss Limits: Restrict the total amount you can lose over a defined period.
• Session Time Limits: Limit the duration of individual gaming sessions to help maintain perspective.
• Reality Checks: Receive on-screen notifications at regular intervals reminding you how long you have been playing.
• Cool-Off Periods: Take a temporary break from gaming for a defined period (24 hours, 1 week, 1 month, or 6 weeks).
• Self-Exclusion: Exclude yourself from the Platform for a minimum of six (6) months, with the option to extend indefinitely. Self-exclusion requests take effect within 24 hours of confirmation.

Holiganbet also participates in the GAMSTOP national self-exclusion scheme, which allows Players to exclude themselves from all UK-licensed online gambling operators simultaneously. If you have registered with GAMSTOP and subsequently attempt to access our Platform, your Account will be blocked. For more information, visit gamstop.co.uk.

We ask all Players to gamble responsibly. For full guidance, tools, and the complete framework of our player-protection commitments, please visit our Responsible Gaming page. Your personal data in connection with responsible gaming activities is handled in accordance with our Privacy Policy.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with the Privacy Policy and the Responsible Gaming Policy, constitute the entire agreement between you and Holiganbet with respect to your use of the Platform and supersede all prior representations, agreements, or understandings, whether written or oral.

14.2 Severability

If any provision of these Terms is found by a court of competent jurisdiction to be unlawful, void, or unenforceable, that provision shall be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions. The parties agree that the severed provision shall be replaced by a valid provision that most closely reflects the original intent.

14.3 Waiver

Our failure to enforce any right or provision of these Terms on any occasion shall not constitute a waiver of that right or provision on any future occasion. No waiver by Holiganbet of any breach of these Terms shall be deemed a waiver of any preceding or subsequent breach.

14.4 Assignment

You may not assign, transfer, sub-licence, or otherwise deal with any rights or obligations arising under these Terms without our prior written consent. Holiganbet reserves the right to assign its rights and obligations under these Terms to any successor in business or to any affiliated company, provided that such assignment does not adversely affect your rights as a consumer.

14.5 Third-Party Rights

These Terms do not confer any rights on any third party under the Contracts (Rights of Third Parties) Act 1999, and no third party may enforce any provision of these Terms. This does not affect any right or remedy of a third party that exists or is available apart from that Act.

14.6 Contact Us

For general enquiries, account support, or complaints, please contact our team using the details below:

• Customer Support Email: [email protected]
• Data Protection / Privacy Email: [email protected]
• Website: holiganbet.co.uk

We aim to respond to all enquiries within one (1) Working Day. For data protection queries, please refer to our Privacy Policy for full details of how we handle your personal information and your rights under applicable data protection legislation.

14.7 Language

These Terms are drawn up in the English language. In the event that these Terms are translated into any other language, the English-language version shall prevail in the event of any discrepancy or inconsistency between the two versions.